All returned merchandise or canceled order will be subject to a 20% restocking fee in addition to any shipping cost and must be within 14 days. Special order, manufacturer-direct, custom, and pre-assembled furniture is not eligible for return. All returned merchandise must be in its original package and in resalable conditions.
▪ All Furniture will require assembly.
▪ All Massage Chairs will require installation on Tubs
▪ Electric outlets are not included for Nail Tables
▪ Warranty will be voided If any modification and/or extra water and/or electrical components are being installed into Mr Spa, Inc’s pedispa chair without Mr. Spa Inc.’s written consent and authorization that might cause leaking or electrical problems.
▪ Mr Spa INC. requires at least a 40% deposit when placing an order, and the remaining balance must be PAID IN FULL at least 3 business days before delivery or 5 business days if shipping (Excluding Weekends or Holiday).
▪ MR SPA INC. DO NOT ACCEPT BUSINESS CHECKS OR PERSONAL CHECKS ON THE DELIVERY DATE
▪ All payments by credit or debit card will be charged 3% of the processing fee. Any returned check or non-satisfied check will be charged $45.00.
Once orders are ready to be delivered or shipped to customers should the customer need Mr Spa Inc to keep the order in the warehouse, the following conditions must be met:
After 3 months: Additional payment that meets 75% of the order total
After 6 months: Paid off balance & $250 fee/month will be charged to the client, payable before delivery or shipping.
All changes for a confirmed delivery date must be notified to Mr Spa INC. at least 5 days before the scheduled date. Otherwise, rescheduled delivery fees will be charged to the client.
Refunds will be made in the same form of payment used for the purchase (a check of over $250 will be refunded via mail). Refunds for credit card purchases will only be refunded to the same card used for the original purchase.